Web and computer telephony integration platform for session tracking, event distribution, and CTI work flow. Can function as a media event bus to synchronize Web-based and IPCC or ACD-based contact center systems.
Go to the Cisco Web Collaboration Option support page on Cisco.com This site is no longer being updated with new documentation for Cisco Media Blender. Go to the Technical Support & Documentation site on Cisco.com for the latest technical documentation and updates for this product.
