Cisco ICM, IPCC, ISN, and CVP Hardware and System Software Specifications (Bill of Materials)

• Go to the Voice and Unified Communications support page on Cisco.com.
  This site is no longer being updated with new documentation for Cisco Voice and Unified Communications products. Go to the Technical Support & Documentation site on Cisco.com for the latest technical documentation and updates for this product.

• Hardware & System Software Spec. (Bill of Materials) for Cisco ICM/IPCC Enterprise & Hosted Editions, Releases 7.0(0) & 7.1(x)
  This document contains the recommended hardware and software specifications for Releases 7.0(0), 7.1(1), and 7.1(2) of Cisco ICM and IPCC Enterprise and Hosted Editions, CTI Option, Outbound Option, Web Collaboration Option, and E-Mail Manager Option.

• Cisco Intelligent Contact Management Software Release 6.0(0) Bill of Materials
  This document contains the recommended hardware and software specifications for Release 6.0(0) of Cisco ICM and IPCC Enterprise Editions, CTI Option, Outbound Option, Web Collaboration Option, and E-Mail Manager Option.

• Cisco Intelligent Contact Management Software Release 5.0(0) Bill of Materials
  This document contains the recommended hardware and software specifications for Release 5.0(0) of Cisco ICM and IPCC Enterprise Editions, CTI Option, Outbound Option, Web Collaboration Option, E-Mail Manager Option, and Internet Service Node.

• Hardware and System Software Specification for Cisco Unified CVP, Release 4.0(1), Release 4.0(1) SR 1, Release 4.0(2)

• Cisco Customer Voice Portal (CVP) Software Release 3.1(0) Bill of Materials
  This document contains the recommended hardware and software specifications for Release 3.1(0) of Cisco Customer Voice Portal (CVP).

• Cisco Customer Voice Portal (CVP) Software Release 3.0(0) Bill of Materials
  This document contains the recommended hardware and software specifications for Release 3.0(0) of Cisco Customer Voice Portal (CVP).

• Cisco Internet Service Node (ISN) Software Release 2.1(0) Bill of Materials
  This document contains the recommended hardware and software specifications for Release 2.1(0) of Cisco Internet Service Node (ISN).