The Media Gateway Control Protocol (MGCP) Version 1.0 defines a
protocol for controlling Voice over IP Telephony Gateways from
external call control elements. As defined, it supports external
call control elements called Media Gateway Controllers and assumes
that these Gateways can support collections of endpoints. The
endpoint type known as an "analog line" can be used as a client
interface to provide service to a basic analog telephone unit. The
packages that are currently defined to handle events and signals
allow for only a basic level of audio connection and signaling to
such endpoints. To handle more advanced capabilities commonly found
on business phones such as feature keys, speaker phones and displays,
it is necessary to define additional packages as extensions to the
MGCP protocol.
These packages, when used in conjunction with the packages currently
defined in RFC 2705 (Media Gateway Control Protocol Version 1.0) [1],
allow an MGCP Call Agent to control business phone endpoints.
The MGCP extension packages defined here are as follows:
- Feature Key Package
o Groups events and signals associated with the additional
keys available on business phones that are non-DTMF and not
locally-implemented. These include:
- Feature Key event to allow mapping of key numbers to
features.
- Key State signal to indicate the state of feature keys.
- Set Label signal to display a label on the LCD next to a
feature key.
- Business Phone Package
o Groups signals that are not related to feature keys,
including:
- Force Off-hook and Force On-hook signals to allow
application integration with speaker phone capabilities.
- Beep signal to play a beep on the phone.
- Display XML Package
o Used to convey XML [2] script data to and from the phone to
control the display and assign functions to the display
soft-keys for event reporting. These include:
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- XML event to report user input or selection.
- XML signal to render text to the LCD display.
An MGCP experimental parameter is also defined here:
- User Agent Parameter
o Used to determine the make and model of a phone
A generic business phone typically includes a number of features that
provide access to additional functionality useful in a business
environment. Beyond the basic handset and dial pad, a business phone
may optionally include a number of fixed buttons, line keys and
programmable feature keys, along with an LCD display and soft-keys.
Specific examples of items that may be included on a business phone
are:
- Speaker phone microphone and speaker
- Speaker phone button and light
- Messages button and light
- Redial button
- Volume up and down buttons
- Hold button and light
- Transfer button and light
- Forward button and light
- Conference button and light
- Microphone mute button and light
- Multiple feature keys with lights
- Multi-line LCD Display
- Multiple soft-keys next to the LCD display
- Navigation keys
Examples of fixed buttons functionality are 'hold', 'transfer',
'redial', 'conference', 'call-logs', 'directories', and 'messages'.
Fixed buttons may vary from phone to phone. While the packages
described here would allow these to be reported to a Call Agent, the
Call Agent would also need to determine which feature key number
corresponds to a particular pre-assigned function.
Since MGCP assumes a call control architecture where the call control
"intelligence" is outside the Gateways and handled by external call
control elements, the programming of the feature keys would be
resident in the Call Agent. If the user were to press the 'hold'
button, the phone would simply report the key number, and the burden
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of recognizing that this feature key is assigned to the 'hold'
function, and providing such functionality, is left to the Call
Agent.
The high level objectives that were considered in generating the
packages described here are:
- Provide a minimum set of extension packages to the MGCP Version
1.0 protocol to allow applications to take advantage of generic
business phone capabilities.
- Provide event and control extensions at a sufficiently low level
for an application to implement generic business phone functions
without generating excessive or redundant data traffic. (e.g.,
sending feature key information on both press and release would be
a "don't care" for a Call Agent. All it cares about is that the
key was pressed.)
- Provide a mechanism to interface with LCD displays and allow the
flexibility to accommodate a variety of application needs and the
different types of displays available.
The following packages should be implemented for business phones.
The G,D,L, and H packages are defined in RFC 2705 [1]. Packages KY,
BP and XML are defined in this specification.
______________________________________________________
| Package | Name | Defined |
|______________________________|_________|_____________|
| Generic Media Package | G |in RFC 2705 |
| DTMF package | D |in RFC 2705 |
| Line Package | L |in RFC 2705 |
| Handset Package | H |in RFC 2705 |
| Feature Key Package | KY |in this spec |
| Business Phone Package | BP |in this spec |
| Display XML Package | XML |in this spec |
|______________________________|_________|_____________|
In the tables of events for each package, there are five columns:
Symbol: the unique symbol used for the event
Definition: a short description of the event
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R: an x appears in this column if the event can be requested by the
Call Agent.
S: if nothing appears in this column for an event, then the event
cannot be signalled on command by the Call Agent. Otherwise, the
following symbols identify the type of signal:
OO On/Off signal. The signal is turned on until requested by the
Call Agent to turn it off, and vice versa.
TO Timeout signal. The signal lasts for a given duration unless
it is superseded by a new signal.
BR Brief signal. The event has a short, known duration.
Duration: specifies the duration of TO signals.
Package Name: KY
The Feature Key Package groups events and signals that are associated
with the additional keys that are available on business phones.
____________________________________________________________________
| Symbol | Definition | R | S Duration |
|__________|____________________________|_____|______________________|
| fk1-fk99 | Feature Key | x | |
| ks | Key State | | OO |
| ls | Set Label | | OO |
|__________|____________________________|_____|______________________|
Feature Key (fk1-fk99)
These events map to all the keys on the phone that are not DTMF
keys or locally implemented functions (such as volume). The
mapping of fk number to key is expected to vary between phones.
Note: Some have suggested parameterizing the fk event, i.e.,
sending an RQNT with "R: KY/fk" and an NTFY with "O: KY/fk(1)",
but this is problematic; It is desirable to request only the keys
that can be pressed in a given state, to eliminate the chance that
a mis-pressed button will cancel a timeout signal, as well as to
reduce message traffic. This is not possible within the confines
of MGCP, as requested events cannot be parameterized.
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Key State (ks)
This signal is used to indicate the state of a feature key. It
should be ignored by phones without this capability.
This signal has two parameters: key number and state. The key
number maps directly to the feature key number. The state is a
high level description of the state of the key. This allows
different phones to implement different indications of state. For
example, Phone A may have a multi-color LED associated with
feature keys that can blink at different cadences. Phone B might
have an LCD beside the keys that can display text or icons. It is
up to each phone vendor to determine how to present the state
indication.
The following states are used:
______________________
| State | Definition |
|_______|______________|
| en | enabled |
| db | disabled |
| id | idle |
| dt | dial tone |
| cn | connected |
| dc | disconnected |
| rg | ringing |
| rb | ringback |
| ho | holding |
| he | held |
|_______|______________|
For example: an RQNT with "S: KY/ks(5,en)" will cause an indicator
corresponding to fk5 to indicate that it is enabled. An RQNT with
"S: KY/ks(2,rg)" will cause an indicator corresponding to fk2 to
indicate that it is ringing.
"en" state
The associated feature is enabled. Used for keys that turn a
feature on or off, such as "Do Not Disturb."
"db" state
The associated feature is disabled. Used for keys that turn a
feature on or off, such as "Do Not Disturb."
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"id" state
The specified line appearance is in the idle state, available for
a call.
"dt" state
The specified line appearance is providing dial-tone.
"cn" state
The specified line appearance is actively in a call, in the
connected state.
"dc" state
The specified line appearance is disconnected, but the
corresponding line is still active (the user is still offhook).
"rg" state
The specified line appearance is terminating an incoming call, in
the ringing state.
"rb" state
The specified line appearance is originating an outgoing call, in
the ringing-back state.
"ho" state
The specified line appearance is in the holding state, with the
far end held.
"he" state
The specified line appearance is in the held state, with the far
end holding.
Set Label (ls)
This signal is used to set the label on a key. This is used for
phones that have an LCD next to the feature keys. It should be
ignored by phones without this capability.
This signal has 2 parameters: key number and label. The key
number maps directly to the feature key number. The label is free
form text, restricted to the capabilities of the phone.
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For example, an RQNT with "S: KY/ls(1,2200)" sets the label next
to the fk1 feature key to the string "2200" (a phone extension).
Package Name: BP
The Business Phone Package groups signals other than those related to
feature keys and displays.
____________________________________________________________________
| Symbol | Definition | R | S Duration |
|__________|____________________________|_____|______________________|
| hd | Force Offhook | | OO |
| hu | Force Onhook | | OO |
| beep | Beep | | BR |
|__________|____________________________|_____|______________________|
Force Offhook (hd)
This signal is used to force the phone offhook. If the phone has
a speaker phone, it should be activated. This signal can be
negated by the user by hanging up.
This can be used if a feature key causes a call to be initiated.
See the sample call flow in Appendix C.
This can also be used for application integration. For example, a
user could select a number in an application on their PC, and the
phone would be forced offhook and a call initiated.
Force Onhook (hu)
This signal forces the phone onhook. This can be used when the
far-end disconnects, or if a feature key causes a call to be
terminated.
Beep (beep)
Play a beep on the phone.
Package Name: XML
The XML Package contains one event/signal that is used to convey XML
data to and from the phone.
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_____________________________________________________________________
| Symbol | Definition | R | S Duration |
|__________|____________________________|_____|______________________|
| xml | XML Data | x | OO |
|__________|____________________________|_____|______________________|
XML Data (xml)
As an event, if this event is requested in an RQNT with "R:
XML/xml", any posts of data from an XML script are returned in an
NTFY with "O: XML/xml(post data here)".
As a signal, the parameterized data indicates a URL to an XML
script (possibly local), as well as substitution values that
depend on the XML script selected. See section 5 for more
information.
Because the display state can be asynchronous from the signaling
state of the phone, it is desirable to address the display as a
separate MGCP endpoint.
For example, suppose a call is presented to the phone, and a display
is presented that gives the user the option of redirecting the caller
immediately to voice-mail. Selecting the option via the display
would cause an XML post to occur, cancelling any timeout signals (the
ringing).
In order to simplify the handling of such scenarios, it is expected
that the related display have a different MGCP endpoint name, created
by inserting a prefix before the phone endpoint name. The prefix
used shall be "disp/".
For example, if the phone endpoint has the name
"ep1@foo.whatever.net", the display endpoint would be named
"disp/ep1@foo.whatever.net".
The Call Agent must be able to determine which feature key number
corresponds to a particular pre-assigned function. For example, one
phone may have the pre-assigned functions of 'redial' and 'hold'
mapped to feature keys numbered fk1 and fk23, respectively. Another
phone may not report fk23 at all, and have the pre-assigned function
of 'transfer' mapped to fk1. Also, since the programming of feature
keys would be resident in the Call Agent, a user-interface that
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allows the programming of these keys must know the keys supported on
the phone, in order for the Call Agent to request the appropriate
feature keys.
Determination of such basic capabilities must occur at the moment
when the phone sends its first RSIP message to a Call Agent. While
it might be possible to define packages with events and signals that
allow for an exhaustive discovery of the layout of a particular
phone, a simpler and more reasonable approach would be for the Call
Agent to discover the make and model of the phone, and thus determine
the capabilities of the phone. To this end, an experimental
parameter, "X-UA" has been introduced for use in the Requested-Info
field (F:) of the AUEP method. The response to the "X-UA" is
expected to be a string that uniquely identifies the make and model
of the phone. Note that per RFC 2705, a Gateway must ignore
experimental parameters prefixed as "X-" that it cannot support,
versus respond with an error code such as 511 (Unrecognized
extension). See the sample call flow in Appendix C.
If the phone includes a speaker phone, activating the speaker phone
from the idle state should generate an offhook (L/hd) event. The
user should then be able to switch to handset mode by lifting the
handset, and be able to switch back to speaker phone mode without any
interaction with the Call Agent. De-activating the speaker phone
with the handset on-hook should generate an onhook (L/hu) event.
If the phone includes a microphone mute button and (optionally) an
associated indicator (e.g., light), the functionality of these items
should be implemented locally on the Gateway.
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Not all business phones have the same display and keypad
capabilities. To support these varying devices in a consistent
manner, this section outlines an XML framework that is used to drive
the phone. In this framework, the Call Agent pushes XML requests to
the Gateway using MGCP signals. These XML requests indicate the XML
document that is to be rendered on the phone.
When a user inputs data or makes a selection from a display, the
Gateway "posts" an XML request to the Call Agent using MGCP events.
When an XML signal request is sent to an endpoint, it indicates the
XML documents that the endpoint must process. These documents
contain tags that are a subset of the Wireless Markup Language (WML)
[3] plus some non-WML additions. These tags specify items to be
displayed as well as XML events that may be reported as the result of
user input.
Each XML document, known as a card, defines a user interaction. A
group of cards is called a deck. One or more decks define an
application. The cards define soft key behavior as well as display
behavior, and are mapped to components that implement the behavior of
a basic graphical user interface on the display phone. Based on the
available requirements, the components needed are:
- Input box:
allows user input, including editing capabilities, via the
keypad.
- Enumerated list box:
allows the user to select one of a list of items.
- Itemized list box:
allows the user to select an item using a soft key.
- Text box:
displays read-only text to the user.
- Echo box:
displays but does not process user input.
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A card may have the following properties.
1. Timed content (e.g., card expiration)
2. Static content (e.g., text)
3. Dynamic content (e.g., call timers/time)
Additionally, cards may also contain variables to be substituted for
values that are specified in an XML request. See section 5.2 for
details on variable substitution.
There are cases where the XML scripts handling the display need to
use keys that are also used by the phone. For example, the display
could present an enumerated list, where a particular item is selected
by pressing the associated number on the dial pad. All user key
presses must be routed through the XML component layer. The display
layer either consumes the key presses or passes them on to the phone
layer for consumption.
The code handling key presses should thus present a key press to the
display code first. If the display code does not "use" the key
press, then the key press should be presented to the phone code.
This gives precedence to the XML scripts for key presses.
The XML framework uses MGCP as its transport for making requests to
the display phone. MGCP is also used to receive asynchronous events
from the display phone (e.g., an item has been selected, or the user
has entered text).
An XML request is made to an endpoint using the XML/xml signal. The
signal has the following format:
S: XML/xml(<url>?<card>?$<variable1>=<value1>?$<variable2>=<value2>)
The first component of the signal parameter is a URL to the deck. If
no scheme is indicated, the deck is assumed to be local to the phone.
Here are some examples:
ftp://server.company.com/deck1?card1?$var1=val1
http://www.company.com/deck1?card1?$var1=val1
file://deck1?card1?$var1=val1
deck1?card1?$var1=val1
A card identifier and a list of variable/value pairs follow the URL.
The card identifier indicates the card within the deck to display.
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The variable/value pairs are substituted into the deck before it is
rendered to the display. This means that the variables are deck-
scoped, and variables not defined in the requested card must be
populated in other cards in the same deck if defined therein.
For example, a deck may contain the following cards:
<card id="one">
<p>$line1</p>
<timer value="2"/>
<do type="ontimer">
<go href="#two"/>
</do>
</card>
<card id="two">
<p>$line2</p>
</card>
And an XML request may look like:
S: XML/xml(deck?one?$line1=abc$line2=xyz)
After variable substitution, the deck will look like:
<card id="one">
<p>abc</p>
</card>
<card id="two">
<p>$line2</p>
</card>
Once variable substitution is complete, the card is rendered. If a
parameter variable does not exist anywhere in the deck it should be
ignored.
When card two is invoked from card1 in response to the timeout
action, card two's variables are substituted with the variables
values passed as a request to card one. Card two will look like:
<card id="two">
<p>xyz</p>
</card>
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In order to support navigation through a request history such as when
a user cancels a card, the XML layer must maintain a last-in-first-
out history of requests made for the endpoint. (See the <prev> tag
definition in section 5.5.13.)
Whenever the XML layer determines that an event has occurred, it
reports the event using the MGCP observed event field:
O:
XML/xml(post?<deck>?<card>?<variable1>=<value1>?<variable2>=<value2>)
Here, the event parameter contains the deck and card that generated
the event, as well as data that is to be processed by the Call Agent.
The data being posted is in the form of a list of variable/value
pairs.
In order for the Gateway to properly generate the XML event, it is
necessary for the Call Agent to request the event using the requested
events field:
R: XML/xml
This requested event should be combined with the signal request in an
RQNT.
Any XML implementation must at a minimum support the XML tags listed
in the table that follows. All tags have a terminator tag of the
form </tag> to indicate the end of the tag. See the XML grammar in
Appendix A.
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_____________________________________________________________________
| Name | Usage |
|_______________|_____________________________________________________|
| <xml> | Marks the beginning of a deck. |
|_______________|_____________________________________________________|
| <card> | Marks the beginning of a card. |
|_______________|_____________________________________________________|
| <p> | Marks the beginning of a paragraph. |
|_______________|_____________________________________________________|
| <select> | Defines a list of items that may be selected (an |
| | enumerated or itemized list box). |
|_______________|_____________________________________________________|
| <option> | Used in conjunction with the <select> tag to |
| | specify an individual item that may be selected. |
|_______________|_____________________________________________________|
| <input> | Marks the beginning of user input (an input box). |
|_______________|_____________________________________________________|
| <echo> | Marks the beginning of an echo box. |
|_______________|_____________________________________________________|
| <calltimer> | Call Timer. An incremental timer usually used to |
| | maintain the duration of a call. |
|_______________|_____________________________________________________|
| <timer> | Card timer. Allows an event to be generated when |
| | the timer expires. |
|_______________|_____________________________________________________|
| <time> | A tag indicating the current time. |
|_______________|_____________________________________________________|
| <do> | Event consumer. |
|_______________|_____________________________________________________|
| <go> | Used in conjunction with the <do> tag to indicate |
| | a new page to be displayed. |
|_______________|_____________________________________________________|
| <prev> | Used in conjunction with the <do> tag to indicate |
| | that the previous card in the history should be |
| | displayed. |
|_______________|_____________________________________________________|
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Most of these tags have attributes. Each attribute has one of the
following types: String, Time, Enum, Align, Action or URL:
_______________ _____________________________________________________
| Type | Format |
|_______________|_____________________________________________________|
| String | Any string. May not contain any white spaces |
| | (tab, space or newline). |
|_______________|_____________________________________________________|
| Time | A string of the format hh:mm:ss where hh indicates |
| | the hour (24-hour format), mm indicates the |
| | minutes and ss indicates the seconds. |
|_______________|_____________________________________________________|
| Enum | Enumeration. A list of acceptable string values. |
|_______________|_____________________________________________________|
| Align | Indicates text alignment (left justified, centered |
| | or right justified). Valid values are: left, |
| | center, right. The default value is: left. |
|_______________|_____________________________________________________|
| Action | Defines a string to be sent to the Call Agent. |
| | This string has the format: |
| | post?%var1[=%val1[?%var2[=%val2]]] |
| | where variables that should be substituted before |
| | sending the string to the Call Agent begin |
| | with a '%'. |
| | The tags that make up the card determine what |
| | variables are available to this string. See the |
| | following sections for variables that are defined |
| | for each tag. |
|_______________|_____________________________________________________|
| URL | The URL may have take several forms: |
| | 1. #<card> to indicate another card within |
| | the same deck |
| | 2. A string of type Action |
| | 3. #<prev> to indicate the previous card in |
| | the history |
|_______________|_____________________________________________________|
The <xml> tag must be the first tag specified in the deck. It
indicates the beginning of the deck.
This tag has no attributes.
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The <card> tag marks the beginning of a new card.
This tag has the following attributes:
_______________ _____________________ _______________________________
|Attribute Name | Values | Usage |
|_______________|_____________________|_______________________________|
| Id | String | Defines the card identifier. |
| | | This identifier is referenced |
| | | in XML requests. |
|_______________|_____________________|_______________________________|
The <p> tag marks the beginning of a new paragraph.
This tag has the following attributes:
_______________ _____________________ _______________________________
|Attribute Name | Values (default) | Usage |
|_______________|_____________________|_______________________________|
|Mode | Enum: wrap/nowrap | Specifies whether the |
| | (wrap) | paragraph wraps or is |
| | | truncated when it extends past|
| | | the display width. |
|_______________|_____________________|_______________________________|
| Align | Align | Specifies alignment of the |
| | | paragraph. |
|_______________|_____________________|_______________________________|
The <select> tag marks the beginning of a list of items that may be
selected. Each item is defined using an <option> tag described in
section 5.5.5.
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This tag has the following attributes:
_______________ _____________________ _______________________________
|Attribute Name | Values (default) | Usage |
|_______________|_____________________|_______________________________|
| type | Enum: item/enum | Specifies the type of list: |
| | (enum) | itemized or enumerated. An |
| | | itemized list maps options to |
| | | soft keys. |
|_______________|_____________________|_______________________________|
| name | String | Specifies name of the list. |
| | | This attribute is available to|
| | | any Action string in the card |
| | | by using the %name variable. |
|_______________|_____________________|_______________________________|
| iname | String | Defines an index variable with|
| | | the specified name. This |
| | | variable is used in the |
| | | <option> tag to specify the |
| | | index of an item that is |
| | | selected. The value of this |
| | | attribute is available to any |
| | | Action string in the card by |
| | | using the %iname variable. The|
| | | value of the index variable is|
| | | available by using the |
| | | %<string value> variable. |
| | | See examples below. |
|_______________|_____________________|_______________________________|
When used in conjunction with the <select> tag, the <option> tag
specifies an individual item that may be selected from a list.
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This tag has the following attributes:
_______________ _____________________ _______________________________
|Attribute Name | Values | Usage |
|_______________|_____________________|_______________________________|
| value | String | Defines the value of the item.|
| | | This is used when reporting an|
| | | event to the Call Agent. The |
| | | value of this attribute is |
| | | available to any Action string|
| | | in the card by using the |
| | | %value variable. |
|_______________|_____________________|_______________________________|
| onpick | Action | Defines the string to be sent |
| | | to the Call Agent when the |
| | | item is selected. |
|_______________|_____________________|_______________________________|
The <input> tag specifies that user input is required.
This tag has the following attributes:
_______________ _____________________ _______________________________
|Attribute Name | Values | Usage |
|_______________|_____________________|_______________________________|
| name | String | Specifies the name of the |
| | | input tag. The value of this |
| | | attribute is available to any |
| | | Action string in the card by |
| | | using the %name variable. |
|_______________|_____________________|_______________________________|
| type | Enum: password/text | Specifies whether the input |
| | (text) | box is in password mode |
| | | (password) or normal mode |
| | | (text). When in password mode,|
| | | user input should be masked. |
|_______________|_____________________|_______________________________|
The <echo> tag indicates that user input is required. Any keypad
activity is reported to the XML layer but not consumed when this tag
is used.
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This tag has the following attributes:
_______________ _____________________ _______________________________
|Attribute Name | Values (default) | Usage |
|_______________|_____________________|_______________________________|
| mode | Enum: on/off (on) | Specifies whether the echo box|
| | | is in password mode (off) or |
| | | normal mode (on). When in |
| | | password mode, user input |
| | | should be masked. |
|_______________|_____________________|_______________________________|
| align | Align | Specifies the alignment of the|
| | | echo tag. |
|_______________|_____________________|_______________________________|
The <calltimer> tag is used to indicate that an incrementing timer is
to be displayed.
This tag has the following attributes:
_______________ _____________________ _______________________________
|Attribute Name | Values | Usage |
|_______________|_____________________|_______________________________|
| value | Time | Specifies the initial value of|
| | | the call timer. |
|_______________|_____________________|_______________________________|
| align |Align | Specifies the alignment of the|
| | | call timer. |
|_______________|_____________________|_______________________________|
The <time> tag is used to display the current time on the phone.
This tag has the following attributes:
_______________ _____________________ _______________________________
|Attribute Name | Values | Usage |
|_______________|_____________________|_______________________________|
| align | Align | Specifies the alignment of the|
| | | time. |
|_______________|_____________________|_______________________________|
The <timer> tag is used to define a timeout for the card. When the
timeout occurs, the XML Layer looks for the appropriate <do> tag to
take appropriate action.
Srinath, et al. Informational [Page 21]
RFC 3149 MGCP Business Phone Packages September 2001
This tag has the following attributes:
_______________ _____________________ _______________________________
|Attribute Name | Values | Usage |
|_______________|_____________________|_______________________________|
| Value | Time | Specifies the initial value of|
| | | the timer. The timer will |
| | | decrement the time until it |
| | | reaches zero at which point |
| | | the <do> tag is consulted. |
|_______________|_____________________|_______________________________|
The <do> tag indicates an action to be performed when the specified
event occurs.
Currently, the <do> tag can process three events: prev, ontimer and
accept. The prev event indicates that the user has requested to
cancel the current card.
The ontimer event indicates that the timer defined using the <timer>
tag has expired.
The accept event indicates that the user has completed inputting from
the keypad.
This tag has the following attributes:
_______________ _____________________ _______________________________
|Attribute Name | Values (default) | Usage |
|_______________|_____________________|_______________________________|
|Type | Enum: | Indicates the event on which |
| | prev/ontimer/accept | the tag operates. |
|_______________|_____________________|_______________________________|
The <go> tag is used in conjunction with the <do> tag to specify a
URL to be loaded when the event occurs.
This tag has the following attributes:
_______________ _____________________ _______________________________
|Attribute Name | Values (default) | Usage |
|_______________|_____________________|_______________________________|
| href | URL | Defines the URL of the next |
| | | XML page. |
|_______________|_____________________|_______________________________|
Srinath, et al. Informational [Page 22]
RFC 3149 MGCP Business Phone Packages September 2001
The <prev> tag is used in conjunction with the <do> tag to indicate
that the previous page in the display history should be rendered.
This tag has no attributes.
Thanks to the following companies and individuals for contributing
their experience and thoughts for inclusion in this document.
Arnie Chencinski, Sylantro Systems
Bill Foster, Cisco Systems
Howard Holgate, Cisco Systems
John Weald, Sylantro Systems
Michael Chack, Sylantro Systems
Naga Surendran, Sylantro Systems
Sunil Veluvali, Sylantro Systems
[1] Arango, M., Dugan A., Elliot, I., Huitema, C. and S. Pickett,
"Media Gateway Control Protocol (MGCP)" RFC 2705, October 1999.
[2] Bray, T., Paoli, J. and C. Sperberg-McQueen, "Extensible Markup
Language (XML) 1.0", W3C Proposed Recommendation, February 10,
1998.
[3] "Wireless Application Protocol Wireless Markup Language
Specification Version 1.2", WAP Forum, November 1999.
Srinath, et al. Informational [Page 23]
RFC 3149 MGCP Business Phone Packages September 2001
Below is a simple deck containing one card that defines a simple main
menu interface using an itemized list box:
<xml>
<card id="home">
<p mode="nowrap">$dn <time align="right"></time>
<select type="item" name="Menu" iname="StrMenu">
<option value="1" onpick="post?%deck?%id?%name=%value">MENU</option>
</select>
</p>
</card>
</xml>
The card (home) contains three components:
1. A paragraph (<p>). The paragraph contains a variable ($dn)
that shows the phone's extension.
2. A clock (<time>). The clock is aligned to the right.
3. An itemized list (<select>) containing one item (MENU).
An XML request for this deck and card might look like:
S: XML/xml(deck?home?$dn=2344)
After variable substitution, the phone may render the XML to the
display as follows:
--------------------
|2344 11:59|
| MENU |
--------------------
[XX] [XX] [XX]
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RFC 3149 MGCP Business Phone Packages September 2001
Here, MENU maps to the first soft key below the display. If the user
presses the first soft key, the following event will be generated:
O: XML/xml(post?basic?home?Menu=1).
The next sample deck defines a simple enumerated list box card:
<xml>
<card id="gelist">
<p>$title
<select name="x-name" iname="x-iname">
<option value="$value1"
onpick="post?%deck?%id?%name=%value?%iname=%x-iname">$opt1
</option>
<option value="$value2"
onpick="post?%deck?%id?%name=%value?%iname=%x-iname">$opt2
</option>
<option value="$value3"
onpick="post?%deck?%id?%name=%value?%iname=%x-iname">$opt3
</option>
<option value="$value4"
onpick="post?%deck?%id?%name=%value?%iname=%x-iname">$opt4
</option>
<option value="$value5"
onpick="post?%deck?%id?%name=%value?%iname=%x-iname">$opt5
</option>
</select>
</p>
<do type="prev">
<prev></prev>
</do>
</card>
</xml>
The card (gelist) contains four components:
1. A paragraph (<p>). The paragraph contains a title variable
describing the list contents.
2. An enumerated list (<select>) containing five items. When an
item is selected, the XML layer sends the XML/xml event to the
Call Agent.
3. A do tag (<do>) indicating that when a "previous" event has
occurred, to go to the previous page (<prev>).
Srinath, et al. Informational [Page 28]
RFC 3149 MGCP Business Phone Packages September 2001
An XML request for this deck and card might look like:
S: XML/xml(list?gelist?$title=Select a Car?
$value1=Item1?$opt1=Porsche?
$value2=Item2?$opt2=Chevrolet?
$value3=Item3?$opt3=Toyota?
$value4=Item4?$opt4=Daewoo?
$value5=Item5?$opt5=Yugo)
After variable substitution, the phone may render the XML to the
display as follows:
--------------------
|SELECT A CAR |
|1. Porsche v|
--------------------
[XX] [XX] [XX]
Here, the display may be scrolled to reveal the additional items that
may be selected and the keypad '1', '2', etc may be used to select
the item. These details are phone-specific. For instance, on a
larger 4-line display containing navigation keys, the XML may be
rendered as follows:
--------------------
|SELECT A CAR |
|=>Porsche<= |
| Chevrolet |
| Toyota v|
--------------------
When the user selects item 1, the following message will be sent to
the Call Agent:
O: XML/xml(post?list?gelist?x-name=Item1?x-iname=1)
This sample shows how to implement a simple text box:
<xml>
<card id="generic">
<p>$cldpty</p>
<p>CALL FAILED</p>
</card>
</xml>
Srinath, et al. Informational [Page 29]
RFC 3149 MGCP Business Phone Packages September 2001
The card (generic) contains two paragraphs. The absence of a
selectable list, input box or echo box indicates that this is a text
box.
An XML request for this deck and card might look like:
S: XML/xml(deck?generic?$cldpty=John Doe)
After variable substitution, the phone may render the XML to the
display as follows:
--------------------
|JOHN DOE |
|CALL FAILED |
--------------------
[XX] [XX] [XX]
This sample show how to implement a simple echo box. The XML layer
does not consume any keystrokes.
<xml>
<card id="getdigits">
<p>Dial Number:</p>
<echo mode="$mode" align="left"/>
</card>
</xml>
The card (getdigits) contains a paragraph of text and an echo box.
An XML request for this deck and card might look like:
S: XML/xml(deck?getdigits?$mode=on)
After variable substitution, the phone may render the XML to the
display as follows:
--------------------
|DIAL NUMBER: |
| |
--------------------
[XX] [XX] [XX]
All user input is displayed but not consumed by the XML layer.
Srinath, et al. Informational [Page 30]
RFC 3149 MGCP Business Phone Packages September 2001
This sample implements a basic input box:
<xml>
<card id="ginput">
<p>$title
<input name="x-name"/>
</p>
<do type="accept">
<go href="post?%deck?%id?%name=%value"/>
</do>
<do type="prev">
<prev></prev>
</do>
</card>
</xml>
The card (ginput) contains:
1. A paragraph <p>. The paragraph contains a title.
2. An input box <input>. The input box consumes keypad events and
reports them when input is complete.
3. Two event handlers <do>. The first handles the accept event.
This event indicates that the user has completed keypad input
and posts an observed event to the Call Agent. The second
handles the prev event. This event indicates that the user has
requested to revert back to the previous card.
An XML request for this deck and card might look like:
S: XML/xml(deck?ginput?$title=Enter Digits:)
After variable substitution, the phone may render the XML to the
display as follows:
--------------------
|ENTER DIGITS: |
|_ |
--------------------
[XX] [XX] [XX]
It is up to the individual business phone implementation to determine
which soft keys or keypad keys map to functions such as "backspace",
"reset line", etc.
Srinath, et al. Informational [Page 31]
RFC 3149 MGCP Business Phone Packages September 2001
To illustrate timers and deck-scoped variable substitution, a two-
card deck is provided:
<xml>
<card id="connected1">
<timer value="$tvalue"/>
<p mode="nowrap">$cldpty
<select type="item" name="x-name" iname="x-iname">
<option value="1"
onpick="post?TRNSINIT">TRNS
</option>
<option value="2"
onpick="post?CONFINIT">CONF
</option>
<option value="3"
onpick="post?%deck?%card?%name=%value">MENU
</option>
</select>
</p>
<do type="ontimer">
<go href="#connected2"/>
</do>
</card>
<card id="connected2">
<p mode="nowrap">
<calltimer value="$calltimer" align="right"/>
<select type="item" name="x-name">
<option value="1"
onpick="post?TRNSINIT">TRNS
</option>
<option value="2"
onpick="post?CONFINIT">CONF
</option>
<option value="3"
onpick="post?%deck?%card?%name=%value" >MENU
</option>
</select>
</p>
</card>
</xml>
In this example, when the timer expires in card connected1, it
generates an ontimer event. This event is consumed by the <do> tag
and causes the XML layer to load card with the identifier connected2.
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RFC 3149 MGCP Business Phone Packages September 2001
An XML request for these cards might look like:
S: XML/xml(deck?connected1?$tvalue=00:00:05?$cldpty=John
Doe?$calltimer=00:00:00)
And might be rendered as:
--------------------
|JOHN DOE |
| TRNS CONF MENU |
--------------------
[XX] [XX] [XX]
Once the timer expires, the XML layer loads the referenced page:
--------------------
| 00:00:05|
| TRNS CONF MENU |
--------------------
[XX] [XX] [XX]
Appendix C: Example usage of MGCP extension packages
Step 1. Call Agent sets labels on several used keys. Should be done
at startup. The first 2 keys are line appearance keys. fk8 is a Do
Not Disturb function.
RQNT 1876 d003@da-003.syltrx.com MGCP 1.0
N: cs@sage.syltrx.com:2427
X: 45
S: KY/ls(1,2315), KY/ls(2,2315), KY/ls(8,DND)
R: KY/fk1, KY/fk2, KY/fk8, KY/fk22, KY/fk23, L/hd
T: L/hu
K: 1873
Step 2. Gateway responds.
200 1876 OK
This example shows a feature key that is assigned to "Do Not Disturb"
being activated and deactivated.
Step 1. User presses DND key, which is assigned to fk8. Gateway
sends NTFY to Call Agent.
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RFC 3149 MGCP Business Phone Packages September 2001
NTFY 957 d003@da-003.syltrx.com MGCP 1.0
K: 956
N: cs@sage.syltrx.com:2427
X: 45
O: KY/fk8
Step 2. Call Agent responds.
200 957 OK
Step 3. Call Agent sends new RQNT, indicating that DND indicator be
activated. Note that the Call Agent also re-sends the state of fk1,
which is not actually necessary. The Call Agent requests
notification of several of the feature keys: fk1 and fk2 are line
keys, fk8 is DND, fk22 is redial, and fk23 is messages.
RQNT 2822 d003@da-003.syltrx.com MGCP 1.0
N: cs@sage.syltrx.com:2427
X: 45
S: KY/ks(1,id), KY/ks(8,en)
R: KY/fk1, KY/fk2, KY/fk8, KY/fk22, KY/fk23, L/hd
T: L/hu
K: 2743-2744
Step 4. Gateway responds.
200 2822 OK
Step 5. User presses DND key again to de-activate DND. Gateway sends
NTFY to Call Agent.
NTFY 958 d003@da-003.syltrx.com MGCP 1.0
K: 957
N: cs@sage.syltrx.com:2427
X: 45
O: KY/fk8
Step 6. Call Agent responds.
200 958 OK
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RFC 3149 MGCP Business Phone Packages September 2001
Step 7. Call Agent sends new RQNT, DND indicator is de-activated.
RQNT 2823 d003@da-003.syltrx.com MGCP 1.0
N: cs@sage.syltrx.com:2427
X: 45
S: KY/ks(1,id), KY/ks(8,db)
R: KY/fk1, KY/fk2, KY/fk8, KY/fk22, KY/fk23, L/hd
T: L/hu
K: 2822
Step 8. Gateway responds.
200 2823 OK
Step 1. Gateway restarts.
RSIP 1 *@alpha175.sylantro.com MGCP 1.0
RM: restart
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RFC 3149 MGCP Business Phone Packages September 2001
Step 2. Call Agent responds.
200 1 OK
Step 3. Call Agent audits the Gateway to determine list of endpoints
AUEP 1000 *@alpha175.sylantro.com MGCP 1.0
Step 4. Gateway responds.
200 1000 OK
Z: a004@alpha175.sylantro.com
Z: d001@alpha175.sylantro.com
Z: d002@alpha175.sylantro.com
Z: d003@alpha175.sylantro.com
Step 5. For each endpoint, Call Agent determines capabilities and
user-agent (phone-type)
AUEP 1040 d003@alpha175.sylantro.com MGCP 1.0
K: 1039
F: A,X-UA
Step 6. Gateway responds.
200 1040 OK
A: v:D;L;KY;X-BP;G;BP
X-UA: Sylantro/DKT2010-CA204#CA010
Appendix D: BNF Description of X-UA Parameter
Since parts of the X-UA parameter must be parseable in order for a
Call Agent to treat similar phones in a similar manner, a formal
grammar for this parameter is provided.
Srinath, et al. Informational [Page 39]
RFC 3149 MGCP Business Phone Packages September 2001
______________ _ ____________________________________________________
|X-UA |:|ENDPOINTINFO |
|______________|_|____________________________________________________|
|ENDPOINTINFO |:|MAKE/MODEL[-VENDORINFO] |
|______________|_|____________________________________________________|
|MAKE |:|1*32 MAKECHAR |
|______________|_|____________________________________________________|
|MODEL |:|1*32 MODELCHAR |
|______________|_|____________________________________________________|
|VENDORINFO |:|1*32 VENDORCHAR |
|______________|_|____________________________________________________|
|MAKECHAR |:|ALPHA | DIGIT |
|______________|_|____________________________________________________|
|MODELCHAR |:|ALPHA | DIGIT |
|______________|_|____________________________________________________|
|VENDORCHAR |:|ALPHA | DIGIT | OTHER |
|______________|_|____________________________________________________|
Srinath, et al. Informational [Page 40]
RFC 3149 MGCP Business Phone Packages September 2001
Full Copyright Statement
Copyright (C) The Internet Society (2001). All Rights Reserved.
This document and translations of it may be copied and furnished to
others, and derivative works that comment on or otherwise explain it
or assist in its implementation may be prepared, copied, published
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included on all such copies and derivative works. However, this
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the copyright notice or references to the Internet Society or other
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The limited permissions granted above are perpetual and will not be
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This document and the information contained herein is provided on an
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HEREIN WILL NOT INFRINGE ANY RIGHTS OR ANY IMPLIED WARRANTIES OF
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Acknowledgement
Funding for the RFC Editor function is currently provided by the
Internet Society.
Srinath, et al. Informational [Page 41]